Network Engineer

Now taking applications from Network Engineers with Tier 2 experience or higher!

At CBS, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do, support each other, and make our clients happy. We strive to create a work/life balance and prevent corporate burn out. Our passionate and enthusiastic employees exemplify our shared values and continue to drive our company to new heights.  CBS offers a full suite of benefits and work environment that can’t be beat. 

 Essential Duties and Responsibilities: 

  • IT Support relating to technical issues involving core business applications and operating systems 
  • Support of disaster recovery solutions 
  • Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets 
  • Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently 
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages 
  • Provides support to end users on a variety of issues 
  • Identifies, researches, and resolves technical problems 
  • Responds to telephone calls, email, and personnel requests for technical support 
  • Documents, tracks, and monitors the problem to ensure a timely resolution 
  • Participate in discovery sessions with prospects and customers to gather and understand their technical and functional requirements 
  • Interface with customer’s executives and technical representatives, CBS partners, and all levels of CBS employees. 

Additional Responsibilities  

  • Improve customer service, perception, and satisfaction 
  • Fast turnaround of customer requests 
  • Ability to work in a team and communicate effectively 
  • Escalate service requests that require engineer level support 

Network Tech Requirements: 

  • Strong understanding of network infrastructure, network hardware, and systems software. 
  • Ability to work with multiple vendors to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers. 
  • Knowledge of application transport and network infrastructure protocols. 
  • Ability to create accurate network diagrams, and detailed documentation of client configurations and procedures for knowledgebase system. 
  • Provides specific detailed information for hardware and software selection. 
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. 
  • LAN and WAN experience with complex structures, subnets, VLANS, ACL, and security. 
  • Ability to think through problems and visualize solutions. 
  • Ability to work with all levels of staff within and outside of IT and outside the organization. A self-starter able to work independently but comfortable working in a team environment. 
  • Good analytical and problem-solving skills. 
  • Must have a solid, hands-on foundation with Windows OS’s and an understanding of the Microsoft 365 for Enterprise Suite. 
  • Solid experience in troubleshooting issues related to servers, workstations, and connectivity devices. 
  • Practical knowledge of hardware/software network security platforms and VPN’s. 
  • Data storage solutions with SAN, NAS, or Clustered 
  • Hands-on experience with routing/switching infrastructures, transport technology, network protocols. 
  • Server and client backup technologies, and image management 
  • Virtual hosting and Cloud technologies, including Azure, Microsoft Platform is a definite plus. 

Interpersonal Skills 

  • Team player, independent problem solver, and owning to the end attitude. 
  • Strong ability to communicate technical subjects/network requirements to non-technical audiences. 
  • Capable of independent decision making based on broad managerial direction. 


  • Must have reliable transportation and valid Drivers License as you will be visiting client sites within the local region on a regular basis. 

 Apply Now