In an era where digital transformation is at the core of business operations, email security has become a fundamental aspect of safeguarding sensitive information. The year 2024 brings with it a wave of advanced cyber threats that target email systems, requiring businesses to adopt comprehensive security measures.

At Complete Business Systems of Colorado, we are committed to providing top-tier email security solutions that shield your organization from these evolving threats. Through strategic partnerships with industry leaders like IRONSCALES, Avanan, and Breach Secure Now, we deliver a robust and multi-layered approach to email security.

The Ever-Evolving Threat Landscape

Email continues to be a preferred attack vector for cybercriminals due to its ubiquitous nature and the ease with which it can be exploited. The most significant threats  in 2024 include phishing, spear-phishing, ransomware, and business email compromise (BEC). Understanding these threats and implementing defenses against them is crucial for protecting your business.

• Phishing: Phishing attacks involve sending fraudulent emails that appear to originate from trusted sources. These often contain links to malicious websites or attachments that, when opened, install malware on the victim’s device. These attacks have become increasingly sophisticated, with attackers using tactics like domain spoofing and email address manipulation to deceive recipients. These attacks can lead to unauthorized access to sensitive data, financial loss, and compromised accounts.
• Spear-Phishing: While phishing attacks are often broad and untargeted, spear-phishing focuses on specific individuals or organizations. Spear-phishing emails are meticulously crafted using personal information gathered from social media, public records, or previous data breaches. These are designed to appear highly credible, increasing the likelihood that the target will fall victim to the scam. It can result in significant data breaches, financial theft, and the unauthorized disclosure of confidential information.
• Ransomware: Ransomware remains one of the most devastating cyber threats. This type of malware encrypts the victim’s files, rendering them inaccessible until a ransom is paid to the attacker. Ransomware attacks are often delivered through phishing emails that contain malicious attachments or links. Once the malware is installed, it spreads rapidly across the network, encrypting files and demanding payment in cryptocurrency. Failure to pay the ransom can result in permanent data loss and severe business disruption.
• Business Email Compromise (BEC): BEC attacks are highly targeted and involve cybercriminals impersonating senior executives or trusted partners. The attackers use social engineering techniques to trick employees into transferring funds or divulging sensitive information. BEC attacks are particularly challenging to detect because they often involve no malware, relying instead on human deception. The financial and reputational damage caused by BEC attacks can be immense, making it essential for organizations to implement strong email security measures.

CBS of Colorado’s Comprehensive Email Security Solutions

At CBS of Colorado, we recognize the critical importance of protecting your email systems from these advanced threats. Our email security services are designed to provide a multi-faceted defense, combining the latest technologies with ongoing user education to ensure that your business is safeguarded from every angle.

Phishing Protection with IRONSCALES

CBS of Colorado has partnered with IRONSCALES to offer state-of-the-art phishing protection. IRONSCALES is a leader in anti-phishing technology, utilizing artificial intelligence (AI) and machine learning to detect and respond to threats in real-time. Unlike traditional solutions, IRONSCALES’ platform is adaptive, learning from past attacks and continuously improving its detection capabilities. This proactive approach ensures that even the most sophisticated attempts are identified and neutralized before they can cause harm.

• Real-Time Threat Detection: IRONSCALES offers real-time threat detection and remediation, providing immediate protection against attacks. The platform analyzes email content, sender reputation, and other factors to identify suspicious emails and quarantine them before they reach the inbox.
• Automated Incident Response: In addition to detecting phishing emails, IRONSCALES automates the incident response process. This includes automatically removing malicious emails from user inboxes, alerting administrators, and providing detailed reports on the nature of the threat. This automation reduces the time and effort required to manage incidents, allowing your IT team to focus on other critical tasks.

Advanced Threat Detection with Avanan

Another key partner in our arsenal is Avanan. Avanan’s cloud-based email security platform integrates seamlessly with popular services like Microsoft 365 and Google Workspace. By using machine learning and AI, Avanan provides comprehensive protection against a wide range of email-borne threats, including phishing, malware, ransomware, and BEC.

• Cloud-Native Security: Avanan’s platform is designed specifically for cloud environments, making it an ideal solution for businesses that rely on cloud-based services. The platform provides full visibility into email traffic, allowing for the detection and blocking of threats before they reach the inbox.
• AI-Driven Analysis: Avanan uses AI-driven analysis to identify and block threats in real time. The platform continuously scans email content, attachments, and URLs for signs of malicious activity. By leveraging AI, Avanan can detect even the most subtle indicators of compromise, ensuring that your systems remain secure.
• Seamless Integration: Avanan’s platform integrates seamlessly with your existing email infrastructure, providing an additional layer of security without disrupting your day-to-day operations. The platform also offers customizable policies, allowing you to tailor the level of protection to your organization’s specific needs.

User Training and Awareness with Breach Secure Now

While technology plays a critical role, human error remains a significant risk factor. To address this, we have partnered with Breach Secure Now to provide comprehensive user training and awareness programs. Breach Secure Now offers a range of services designed to educate employees on the dangers of phishing and other email-borne threats.

• Simulated Phishing Attacks: Breach Secure Now’s platform allows organizations to conduct simulated phishing attacks, testing employees’ ability to recognize and respond to phishing emails. These simulations provide valuable insights into the effectiveness of your training and help identify areas for improvement.
• Ongoing Training Programs: In addition to simulated attacks, Breach Secure Now offers ongoing training programs that cover a wide range of topics. These programs are designed to keep employees informed about the latest threats and best practices for staying safe online. Regular training ensures that your staff remains vigilant and capable of recognizing potential threats before they become a problem.
• User Behavior Analytics: Breach Secure Now also provides user behavior analytics, allowing you to monitor employee interactions with email security protocols. This data helps you identify potential vulnerabilities and adjust your training programs accordingly, ensuring that your employees are always prepared to defend against email-borne threats.

Why Choose Complete Business Systems of Colorado?

When it comes to email security, we offer a comprehensive and proactive approach that goes beyond traditional solutions. We partner with leading companies such as IRONSCALES, Avanan, and Breach Secure Now. Together, we provide advanced technology and training.

Our goal is to address all kinds of email threats. By combining advanced threat detection with continuous user education, we ensure that your organization is protected from even the most sophisticated attacks.

In 2024, the email security landscape is more challenging than ever, but with CBS of Colorado by your side, you can face these challenges with confidence. Our team of experts is dedicated to keeping your email systems secure, so you can focus on what matters most—growing your business.

Don’t leave your email security to chance. Contact CBS of Colorado today to learn more about our comprehensive email security solutions and how we can help protect your organization from the threats of 2024 and beyond.

At Complete Business Systems, we are proud to provide cutting-edge solutions in office technology, featuring products from some of the most respected printer manufacturers in the industry—Xerox, Kyocera, Ricoh, and Kip. Each of these brands brings unique strengths to our diverse lineup of equipment, enabling businesses to achieve efficiency and high performance. Here’s a closer look at what each manufacturer offers:

Xerox – A Legacy of Innovation

Xerox is synonymous with innovation in the printing world. Known for pioneering some of the earliest advancements in photocopying, Xerox continues to lead with high-performance office printers and copiers that cater to a wide range of business needs. Whether you’re looking for robust color printers or versatile multifunction systems, Xerox products are designed to boost productivity and streamline office operations.

• Advanced Security Features: Xerox devices come equipped with comprehensive security features that protect sensitive data across your network, including encrypted PDFs for secure sharing.
• ConnectKey Technology: This technology transforms your printer into a smart workplace assistant with touchscreen operations for easier management of daily tasks.
• Versatility: From compact desktop printers to powerful multifunction systems, Xerox offers versatile solutions that adapt to any business environment.

Kyocera – Durability and Efficiency

Kyocera stands out for its commitment to durability and environmental efficiency. Their printers and MFPs (Multifunction Printers) are constructed with long-life components, which not only reduce the need for frequent replacement but also minimize environmental impact. Kyocera’s devices are ideal for businesses looking to reduce their operational costs and carbon footprint while maintaining high-quality printing and document management.

• Long-Life Components: Kyocera’s printers are built to last, featuring components that extend the device’s lifespan and reduce maintenance costs.
• ECOSYS Technology: Reduce environmental impact with Kyocera’s ECOSYS printers that offer low total cost of ownership and improved sustainability through energy-efficient designs.
• Customizable Interfaces: Tailor your device to fit specific business needs with applications that enhance functionality, such as document management and mobile printing solutions.

Ricoh – Advanced Technology and Sustainability

Ricoh offers a comprehensive range of printers and office solutions that embody advanced technology and sustainability. Their products, known for reliable performance, include state-of-the-art features such as wireless connectivity, high-speed output, and superior image quality. Ricoh’s commitment to sustainable practices is evident in their energy-efficient designs and eco-friendly initiatives, making them a favorite among environmentally conscious organizations.

• Intelligent Devices: Ricoh’s smart devices offer features like predictive maintenance and streamlined document workflows that improve efficiency.
• Sustainable Innovations: Embrace a greener workflow with Ricoh’s environmentally conscious designs and initiatives that help reduce carbon footprint.
• Cloud Integration: Access, store, and share documents easily with Ricoh’s seamless cloud connectivity options, enhancing collaboration across all levels of your organization.

Kip – Excellence in Wide Format and Production Printer

Specializing in wide format and production printing, Kip is the go-to manufacturer for businesses that require oversized prints like blueprints, banners, and professional graphics. People know Kip’s fast printers for accurately and efficiently handling big print jobs. These printers are not just fast but also offer a range of features that enhance the clarity and color accuracy of each print, making them perfect for both technical and creative applications.

• High-Speed Output: Kip printers deliver fast, high-quality prints perfect for time-sensitive projects requiring large format output.
• Precision Printing: With advanced image processing technology, Kip ensures high fidelity prints with excellent detail and color accuracy, ideal for technical and graphic applications.
• Versatile Media Handling: Adapt to various printing needs with Kip’s ability to handle a wide range of media sizes and types, from architectural plans to outdoor banners.

Why Choose CBS of Colorado?

Complete Business Systems of Colorado doesn’t just supply machines; we provide comprehensive solutions tailored to the unique needs of each customer. Our experts put in effort to comprehend your business needs and challenges. They then recommend the best products from our top-tier selection. We ensure that our clients not only receive the most suitable equipment but also benefit from ongoing support and maintenance services to keep their operations running smoothly.

Furthermore, CBS of Colorado is committed to delivering exceptional customer service. Our team is always ready to assist with setup, troubleshooting, and regular maintenance. We also offer training sessions to help your staff maximize the use of new equipment, ensuring you get the most out of your investment.

For more information about our range of products or to discuss your specific printing and document management needs, visit our website or contact us directly. At Complete Business Systems of Colorado, we are dedicated to helping you enhance your business operations with the highest quality technology solutions available.

In today’s competitive business landscape, managing operational expenses while maintaining high productivity is more critical than ever. Among the myriad of operational costs, printing expenses stand out due to their potential to significantly impact the budget.

Complete Business Systems of Colorado has recognized this challenge and is offering a revolutionary solution: the Kyocera Unlimited Printer Lease. With plans starting at just $99 per month, this innovative program is designed to streamline your office printing needs by offering unlimited printing for a flat monthly fee.

This comprehensive look at the Kyocera Unlimited Printer Lease will outline its numerous benefits and explain why it is an ideal choice for businesses looking to optimize their printing operations.

What is the Kyocera Unlimited Printer Lease?

The Kyocera Unlimited Printer Lease is an avant-garde solution provided by CBS of Colorado, tailored to address modern businesses’ diverse and demanding printing needs. Unlike conventional printer leases or rentals that often involve pay-per-print costs or have restrictive printing limits, this program allows for unlimited printing. This feature is particularly beneficial for businesses with high printing demands, such as legal firms, educational institutions, and healthcare providers, who require a constant flow of printed documents.

Key Benefits of the Kyocera Unlimited Printer Lease

Predictable Costing

With a starting rate of just $99 per month, the Kyocera Unlimited Printer Lease offers predictable costs, eliminating the worry of unforeseen expenses. This flat fee covers extensive printing activities without any hidden charges or overage fees, making financial planning and budget management much simpler for businesses, particularly small and medium-sized enterprises that often operate on tight financial margins.

Enhanced Productivity

The unlimited printing capability is a significant productivity booster. It enables employees to print documents as needed without constraints, ensuring that business processes are not delayed by printing limitations. This can lead to faster project completions and improved operational efficiency. We further supports productivity by maintaining all equipment in top condition, thus minimizing downtime.

Advanced Printing Technology

Participants in the Kyocera Unlimited Printer Lease gain access to some of the latest printing technologies. Kyocera is renowned for its robust and efficient printers that deliver high-quality printouts, whether in vibrant colors or sharp black and white. These state-of-the-art printers ensure consistent performance, crucial for businesses that rely on high-quality printed materials for their operations.

Environmental Advantages

Kyocera printers are designed with sustainability in mind, featuring eco-friendly technologies that minimize waste and reduce environmental impact. By participating in the unlimited printing program, businesses not only meet their sustainability goals but also contribute to broader environmental conservation efforts, aligning with the values of eco-conscious companies.

Flexibility and Scalability

The program is highly flexible, allowing businesses to adjust their printing setups according to changing needs. Whether scaling up due to business growth or scaling down in response to market shifts, we collaborate with clients to customize their services accordingly. This adaptability ensures that a company’s printing capabilities continuously align with its operational requirements.

Implementation and Support

Getting started with the Kyocera Unlimited Printer Lease involves a simple setup process where we assess your specific printing needs and install the appropriate Kyocera printers at your site. The monthly fee includes all necessary servicing and maintenance, ensuring optimal printer performance without extra costs. Comprehensive support from CBS of Colorado also means any issues are swiftly addressed, minimizing potential disruptions to your business activities.

Why Choose the Kyocera Unlimited Printer Lease?

Choosing the Kyocera Unlimited Printer Lease is not merely about having a printer at the office; it’s about integrating a full-scale printing solution that enhances how your business operates. This program offers not just cost savings and budget predictability but also ensures that your business can handle any volume of printing tasks with ease. Furthermore, it supports your commitment to sustainability and provides the flexibility needed to adapt to the ever-changing business environment.

Conclusion

Starting at a competitive price of $99 per month, the Kyocera Unlimited Printer Lease from CBS of Colorado is a standout choice for businesses aiming to enhance their printing capabilities efficiently and cost-effectively. This program offers a plethora of benefits, including cost predictability, increased productivity, access to advanced technology, environmental sustainability, and flexible terms. By choosing this lease, businesses can optimize their printing operations and focus more on their core activities, ensuring greater productivity and success.

For more details on how the Kyocera Unlimited Printer Lease can transform your printing processes and benefit your business, reach out to our customer support team. Embrace this innovative printing solution and take a significant step towards optimizing your business operations in a cost-effective and efficient manner.

In a move that significantly enhances the landscape of office solutions and digital transformation, CBS of Colorado proudly announces its latest partnership with Xerox, a name that stands as a titan in the world of printing technology and services.

This collaboration is poised to revolutionize the way businesses approach their printing and document management needs, reinforcing CBS of Colorado’s commitment to delivering state-of-the-art office equipment and solutions. With a legacy of excellence in offering premier brands like Kyocera and Ricoh, the inclusion of Xerox into CBS of Colorado’s portfolio heralds a new chapter in providing unparalleled office solutions.

Elevating Office Efficiency with Advanced Xerox Machines

Xerox’s legacy is built on innovation, quality, and reliability, making it a revered name in the printing industry. The integration of Xerox machines into CBS of Colorado’s offerings opens up a new horizon of printing capabilities for businesses of all sizes. From multifunction printers that effortlessly handle a voluminous workload to specialized devices producing pristine, high-resolution prints, the range of products now available through CBS of Colorado is meticulously curated to cater to the multifaceted demands of modern enterprises.

A Comprehensive Selection: Kyocera, Ricoh, and Xerox

Understanding the unique demands of each business is at the heart of CBS of Colorado’s philosophy. Our established partnerships with Kyocera and Ricoh have set a benchmark for delivering reliable, efficient office solutions tailored to our clients’ needs. Adding Xerox expands our options, guaranteeing that all businesses can find an office solution that meets and surpasses their needs. This strategic partnership accentuates our dedication to diversifying our offerings and underscores our pledge to equip businesses with top-tier tools essential for their growth and operational excellence.

Why Opt for Xerox Machines from CBS of Colorado?

Innovation at Its Core: Xerox’s unwavering dedication to innovation ensures their machines are at the forefront of technology, offering features that streamline operations and boost productivity.

Unmatched Reliability: The hallmark of Xerox machines is their reliability. Investing in this printer means investing in the smooth, uninterrupted flow of your business operations, minimizing downtime and bolstering productivity.

Sustainability Forward: Xerox’s commitment to the environment is evident in their eco-friendly machines, designed to be energy-efficient and reduce waste, helping your business advance its green initiatives.

Tailored to Your Needs: The vast array of products, now available through CBS of Colorado, allows businesses to select solutions that are precisely aligned with their requirements, ensuring optimal performance and efficiency.

Expertise and Support: CBS of Colorado brings unparalleled expertise in office solutions, providing clients with not just sales support but comprehensive after-sales service, ensuring that your Xerox machines continue to operate at peak efficiency.

Beyond Printing: A Partnership for the Future

The synergy between CBS of Colorado and Xerox is more than just a business collaboration; it’s a partnership forged with the vision of redefining the landscape of business operations. In today’s fast world, this partnership helps businesses be efficient and productive with the tools they need to succeed. From innovative printing solutions to expert guidance and support, we are both committed to facilitating businesses in their journey towards operational excellence.

The CBS of Colorado Advantage

Choosing CBS of Colorado as your partner for Xerox machines offers numerous benefits:

• A Wide Spectrum of Choices: Our expanded product line, featuring Xerox alongside Kyocera and Ricoh, means more options and the assurance of finding a solution that’s just right for your business.
• Customized Solutions: With our expertise, we can tailor solutions that align perfectly with your business goals, enhancing efficiency and productivity.
• Sustainable Practices: Embrace eco-friendly printing solutions that reflect your commitment to environmental stewardship.
• Unrivaled Support: Benefit from our dedicated team’s expertise and commitment to your satisfaction, ensuring your office solutions are always running smoothly.

Embrace the Future with CBS of Colorado and Xerox

The partnership between CBS of Colorado and Xerox marks a pivotal moment for businesses seeking advanced, reliable, and efficient printing solutions. As we integrate these innovative products into our diverse range of office solutions, alongside our trusted Kyocera and Ricoh offerings, we are more equipped than ever to meet and exceed the dynamic needs of businesses looking to optimize their operations.

We invite you to explore the new possibilities and advancements this partnership brings. If you need a good printer, CBS of Colorado can help. If you need a good printer, CBS of Colorado can assist you. They collaborate with Xerox to identify the best printer for your business. Whether you require a high-performance printer or something specialized, they can help you find the right one.

Discover how we can help you transform your office operations by visiting our website and learning more about our comprehensive range of products and services. Together, let’s set a new standard for excellence in office solutions.

In an age where digital innovation drives business success, small businesses face the dual challenge of harnessing technology’s power while managing its complexities. Managed IT services provide businesses with advanced technology solutions and expert management, without the high costs of in-house IT departments. This article delves into the essence of managed IT services, emphasizing the transformative impact they can have on small business operations, particularly through comprehensive network services.

The Foundation of Managed IT Services

Managed IT services represent the delegation of IT operations and tasks to a specialized external provider. This partnership covers extensive ground, including but not limited to network management, cybersecurity, data backup, cloud computing, and ongoing support. For small businesses, it offers a holistic approach to technology management, ensuring that IT infrastructures are not just maintained but optimized for peak performance.

Why Small Businesses Should Embrace Managed IT Services

Economic Efficiency: The cost-benefit analysis favors managed IT services, which eliminate the overhead associated with a full-time IT staff. Small businesses gain access to a team of experts and cutting-edge technology at a fraction of the cost, enabling better allocation of resources towards growth initiatives.

Robust Security Posture: Cybersecurity is a pressing concern for businesses of all sizes, with small businesses often being the most vulnerable. Managed IT service providers to fortify defenses with state-of-the-art security measures, continuous monitoring, and compliance management, significantly mitigating the risk of data breaches and cyber-attacks.

Proactive Network Management: Central to managed IT services is the proactive oversight of network infrastructure. Providers like CBS of Colorado offer real-time network monitoring, optimization, and strategic planning, ensuring that the network— the backbone of modern business—operates seamlessly and supports business activities without interruption.

Adaptive Scalability: Growth and scalability are paramount for small businesses. Managed IT services offer adaptable solutions that evolve with the business, providing the flexibility to scale up or down as operational demands change, without necessitating substantial capital expenditure on IT infrastructure.

Technological Advancement: Keeping pace with technological change is crucial yet challenging. Managed IT services bridge this gap, granting small businesses access to the latest technological innovations and software, enhancing operational efficiency, and maintaining competitive advantage.

Services Offered by Managed IT Service Providers

Managed IT service providers offer a suite of services designed to address the diverse technology needs of small businesses. Each service plays a critical role in ensuring operational efficiency, data security, and strategic IT alignment with business goals. Below is an overview of the key services provided:

Network and Infrastructure Management

This service is foundational to ensuring the smooth operation of a business’s IT environment. It includes the design, implementation, and maintenance of network systems to guarantee optimal performance. Providers ensure the infrastructure is robust, reliable, and capable of supporting the business’s current and future technology needs.

Data Backup and Disaster Recovery

Protecting critical business data against loss or corruption is paramount. Managed IT services include comprehensive data backup strategies and disaster recovery planning to ensure data integrity and availability in any scenario, from system failures to natural disasters, safeguarding business continuity.

Cloud Services

Cloud computing solutions offer scalability, flexibility, and cost efficiency, which are vital for small businesses looking to grow. Managed IT service providers help businesses migrate to the cloud, manage cloud infrastructure, and optimize cloud operations, ensuring they leverage cloud technology’s full potential.

Cybersecurity Solutions

With cyber threats evolving constantly, maintaining strong cybersecurity measures is crucial. Managed IT service providers offer a range of cybersecurity solutions, including firewalls, intrusion detection systems, and regular security assessments, to protect sensitive business information and maintain compliance with data protection regulations.

24/7 Monitoring and Support

Continuous monitoring of IT systems is essential for detecting and resolving issues promptly, minimizing downtime, and ensuring operational continuity. Managed IT services provide around-the-clock monitoring and support, ensuring any problems are swiftly addressed by IT experts.

Customized IT Consulting

Beyond day-to-day IT management, managed IT service providers offer strategic consulting services tailored to the specific needs of the business. This includes evaluating current and future IT requirements, advising on technology investments, and developing IT strategies that align with the business’s objectives and growth plans.

Integrating Services into a Cohesive Strategy

Integrating these services into a cohesive strategy, managed IT service providers like CBS of Colorado work closely with small businesses to create a customized IT roadmap. This roadmap is designed to not only address immediate IT needs but also anticipate future challenges and opportunities, ensuring that the business’s IT infrastructure evolves in alignment with its strategic direction.

Choosing a Managed IT Service Provider

The choice of managed IT service provider is pivotal, demanding consideration of their experience, breadth of services, industry knowledge, and capacity to offer bespoke solutions. A provider’s commitment to understanding and meeting the unique needs of a business, as demonstrated by CBS of Colorado, is essential for a fruitful partnership.

Our Process: A Closer Look at How We Deliver Managed Network Services

At CBS of Colorado, we understand that effective IT management is not a one-size-fits-all solution. Our approach to delivering managed network services is designed to be as unique as the businesses we serve. Here’s an overview of our process, which ensures that our managed network services not only meet but exceed your expectations.

1. Initial Consultation and Needs Assessment

Our journey begins with a comprehensive consultation to understand your business’s specific needs, challenges, and objectives. This initial step allows us to assess your existing IT infrastructure and identify areas for improvement, optimization, or overhaul. It’s crucial for laying the groundwork for a tailored IT strategy that aligns with your business goals.

2. Strategic Planning and Solution Design

Armed with insights from the initial assessment, we move on to strategic planning. This phase involves designing a customized IT solution that addresses your specific challenges and objectives. Our team of experts considers factors such as scalability, security, and efficiency to develop a strategic plan that supports your business’s growth and evolution.

3. Implementation and Integration

With a strategic plan in place, we proceed to the implementation phase. This involves the deployment of the designed IT solutions, ensuring seamless integration with your existing systems and operations. Our skilled technicians manage the entire implementation process, minimizing disruption to your business activities and ensuring a smooth transition.

4. Continuous Monitoring and Proactive Management

After implementation, our focus shifts to ongoing management and monitoring of your network infrastructure. We employ real-time monitoring tools to detect and address potential issues before they can impact your operations. This proactive approach to IT management helps prevent downtime, enhances performance, and ensures that your IT systems remain aligned with your business needs.

5. Regular Reviews and Strategic Adjustments

Technology and business needs evolve, and so do our managed network services. We conduct regular reviews of your IT infrastructure and the services we provide to ensure they continue to meet your business’s changing needs. These reviews are an opportunity for strategic adjustments, ensuring that your IT infrastructure supports your business’s growth and adapts to new challenges and opportunities.

6. Dedicated Support and Expert Advice

Throughout our partnership, you’ll have access to our team of IT experts for support and advice. Whether you have a question, need technical assistance, or require strategic IT guidance, we’re here to help. Our commitment to providing dedicated support ensures that you have the resources and expertise needed to navigate the complexities of the digital landscape confidently.

Conclusion: Partnering for Digital Success

Managed IT services represent more than an operational solution; they are a strategic asset for small businesses. This partnership enables businesses to navigate the digital landscape confidently, with a robust, efficient IT infrastructure aligned with their goals. The comprehensive guide underscores the transformative potential of managed IT services, highlighting their role as a cornerstone of success for small businesses in the digital age.

As we embrace 2024, the business world is undergoing a transformation driven by rapid advancements in office automation and technology. Our company stands at the vanguard of this change, offering an array of services that include cutting-edge office printers & copiers, comprehensive managed network services, expert IT support, and sophisticated integrated document management solutions.

Our commitment lies in empowering businesses with the latest in technology, ensuring they stay ahead in the competitive market. We understand the pivotal role of office automation and technology in enhancing productivity, efficiency, and overall business success.

Advanced Office Printers and Copiers: Revolutionizing Workspaces

In the era of office automation and technology, office printers and copiers have evolved beyond their traditional roles. Our latest offerings are not just printing devices but multifunctional tools designed to optimize office workflows.

These state-of-the-art machines come equipped with features like wireless connectivity, cloud access, and advanced security protocols, making them indispensable for modern businesses. They support a range of functions from scanning to document distribution, exemplifying the fusion of technology and convenience. Using advanced devices in your office improves efficiency and adopts a sustainable approach to business operations. This is important for modern office automation and technology.

Managed Network Services: The Backbone of Digital Connectivity

In the world of office automation and technology, a robust and reliable network is the backbone of any digitalized business. Our managed network services are tailored to ensure that your business remains connected and secure.

We specialize in deploying networks that are both resilient and adaptable to the evolving demands of office automation. From high-speed data transfer to secure cloud connectivity, our services cover all aspects of network management. By entrusting us with your network needs, you’re ensuring that your business is equipped with a solid foundation for seamless office automation and technology operations, enabling uninterrupted productivity and collaboration.

Expert IT Support: Facilitating Smooth Office Automation

Our IT support services play a crucial role in the seamless functioning of office automation and technology systems. We offer comprehensive support solutions, addressing a wide range of technical challenges from software updates to hardware maintenance.

Our team of experts is dedicated to providing rapid, effective solutions, ensuring that your office technology operates without interruptions. We prioritize cybersecurity and system updates to ensure your office tools are secure and efficient. With our expert IT support, your business can fully leverage the advantages of office automation and technology, driving productivity and innovation.

Streamlining Operations with Integrated Document Management

Integral to office automation and technology is efficient document management. Our integrated solutions offer a streamlined approach to handling documents, transforming traditional, paper-based processes into efficient, digital operations. With features like automatic indexing, electronic archiving, and secure document sharing, our systems enhance accessibility and collaboration. By adopting our document management solutions, you’re not only optimizing your workflows but also contributing to a more sustainable, paperless office environment, a key tenet of modern office automation and technology.

Conclusion

Office automation and technology in 2024 are pivotal in shaping the future of dynamic, efficient, and successful businesses. We have designed our suite of services to propel your business into this new era of digital excellence. By partnering with Complete Business Systems, you’re not just adopting cutting-edge technology; you’re embracing a culture of innovation and efficiency that is essential in today’s fast-paced business world. Let us guide you in harnessing the full potential of office automation and technology, and watch your business soar to new heights of productivity and success.

Effective January 15th, 2024, Microsoft will enforce two-factor authentication (2FA) for all Office 365, Email, and SharePoint access. This security mandate may also affect the scan-to-email function of your copier.

Two-factor authentication (2FA) is a specific type of multi-factor authentication (MFA) that strengthens access security by requiring two methods (also referred to as authentication factors) to verify your identity.

2FA is an extra layer of security used to ensure that people trying to gain access to an online account are who they say they are. First, a user will enter their username and a password. Then, instead of immediately gaining access, they will be required to provide another piece of unique information.

The next time a user signs into a device, they will be prompted to authenticate using their preferred 2FA method. There are three options to complete the 2FA setup. 

Option 1: SMS Verification

• Users receive a one-time code via SMS to their registered mobile number.
• That code is entered during the setup process for verification.

Option 2: Authenticator App

• Users install an authenticator app (e.g., Google Authenticator, Authy) on their mobile device.
• The app generates a time-based one-time code for 2FA.
• Users scan a QR code or manually enter a setup key during the registration.
• Users need to have a compatible device and install an app.

Option 3: Email Verification

• Users receive a unique code or link via email.
• They click the link or enter the code during the setup for verification.

The purpose of this notification is to alert our customers of this upcoming Microsoft security mandate.  Please contact your IT service provider for additional assistance.  If you prefer to work with the CBS IT department, please contact us at 303.565.1221. (Charges may apply)

We appreciate your business!

CBS Technical Team

(303) 565-1221

[email protected]

As we embark on the year 2023, the digital landscape continues to evolve at a rapid pace. While businesses benefit immensely from technological advancements, they also face a growing threat – cyber attacks. Cybercriminals are becoming more cunning, and their attacks are more sophisticated than ever. 

To protect your business from these evolving threats, it’s crucial to invest in robust cybersecurity measures. One of the most effective ways to defend your business is by partnering with Complete Business Systems. In this comprehensive article, we will dive into how managed network services can help safeguard your business from the ever-present threat of cyber-attacks in 2023.

Understanding the Shifting Cyber Attack Landscape in 2023:

The year 2023 brings new challenges and opportunities, but one constant remains – the ever-present threat of cyber attacks. Cyber attacks take various forms, including phishing, ransomware, malware, and more. They often result in data breaches, significant financial losses, and operational disruptions. To protect your business effectively, you need proactive cybersecurity strategies and the expertise to implement them.

The Role of Managed Network Services in Defending Against Cyber Attacks:

Continuous Monitoring and Advanced Threat Detection (2023 Edition):

Managed network service providers employ cutting-edge monitoring tools and techniques to maintain constant vigilance over your network. In 2023, threat detection is more precise than ever, utilizing artificial intelligence and machine learning to detect even the most subtle signs of intrusion. This proactive approach helps prevent breaches before they happen, keeping your business safe from emerging cyber threats.

Next-Generation Firewall and Intrusion Prevention:

A strong firewall and intrusion prevention system are indispensable elements of your cybersecurity arsenal. In 2023, network service providers use advanced technology to detect and stop cyber threats quickly. This helps keep your business safe from new types of attacks.

Stay Ahead with Regular Software Updates and Patch Management:

In the ever-evolving cyber threat landscape of 2023, attackers are quick to exploit known software vulnerabilities. Managed network services providers ensure that your systems are always up-to-date with the latest security patches. This proactive approach significantly reduces the risk of exploitation, keeping your business secure.

2023 Employee Training and Awareness:

In this digital age, human error remains a significant contributor to cyber attacks. Phishing emails, weak passwords, and social engineering tactics continue to target employees. There are state-of-the-art employee training programs in 2023, raising awareness about the latest cybersecurity threats and best practices. This ensures that your workforce is well-prepared to defend against cyber attacks.

IT Support and Integrated Document Management Solutions:

In addition to cybersecurity, managed network services providers offer comprehensive IT support and integrated document management solutions in 2023. These services contribute to a holistic approach to safeguarding your business:

Bulletproof Data Backup and Rapid Recovery:

In 2023, regular backups of critical data are more critical than ever. Managed network services providers implement automated backup solutions and develop robust data recovery plans, ensuring your business can swiftly recover from any cyber attack, minimizing downtime and data loss.

Lockdown Document Management for 2023:

Integrated document management solutions in 2023 are designed to secure sensitive business documents using the latest encryption and access control mechanisms. This ensures that only authorized personnel can access critical information, reducing the risk of data leaks and unauthorized access.

Conclusion:

As we step into 2023, the threat of cyber attacks remains omnipresent and ever-evolving. To safeguard your business, proactivity is paramount. Partnering with Complete Business Systems is a strategic move toward securing your business’s future. Our expertise, continuous monitoring, and comprehensive cybersecurity measures will minimize the risk of falling victim to cyber attacks, allowing you to focus on growing your business with confidence.

In 2023, investing in cybersecurity is not just an option; it’s a necessity. Don’t wait until a cyber attack disrupts your operations and damages your reputation. Take decisive action now to secure your business, fortify your defenses, and ensure its long-term success in an increasingly digital world. Embrace the future with confidence, knowing that your business is well-protected against cyber threats.

The rapidly advancing world of office technology has brought new tools designed to enhance productivity, increase efficiency, and provide top-notch security. Among these innovations, document management systems stand out as an indispensable solution for businesses striving to optimize their operations. As data becomes an increasingly valuable asset, the way companies handle, store, and share documents can significantly impact their success.

Why Document Management is Pivotal

The digital age has intensified the influx of information, making it challenging for businesses to manage vast amounts of data. Document management systems streamline this process, ensuring that every piece of information is properly organized, accessible, and secure. Here’s a closer look at the key aspects of document management and why they are crucial in today’s office landscape:

Document Security: Guarding Your Business’s Valuable Assets

• Protection from Threats: With cyber threats on the rise, the security of your documents should never be taken lightly. Modern document management systems come fortified with advanced security features that safeguard sensitive information from unauthorized access, cyber-attacks, and data breaches.
• Access Control: Beyond external threats, managing who within your organization has access to specific documents is vital. These tools allow businesses to set permissions, ensuring that only authorized personnel can access, edit, or share certain files.
• Audit Trails: Knowing who accessed a document and when is crucial for accountability and security. These systems log each interaction, providing a clear history that can be reviewed if discrepancies arise.

Workflow Solutions: Streamlining Operations

• Automated Workflows: Automation is a game-changer. Document management systems can automate repetitive tasks, such as approvals or data entry, accelerating processes and minimizing human error.
• Collaboration Made Easy: Modern businesses thrive on teamwork. Document management platforms offer real-time collaboration tools, ensuring that teams can work together seamlessly, regardless of their physical location.
• Efficient Retrieval: Gone are the days of sifting through file cabinets. With advanced search features, employees can locate the documents they need in seconds, enhancing efficiency and reducing downtime.

Integrated Solutions: Bridging the Gap

• Unified Platforms: Document management systems can often integrate with other office technologies, such as Customer Relationship Management (CRM) tools or Enterprise Resource Planning (ERP) systems. This integration ensures a smooth flow of data across platforms, reducing the need for manual data transfer and minimizing the risk of discrepancies.
• Scalability: As businesses grow, their technology needs evolve. Integrated document management solutions are designed to scale with businesses, accommodating growing data needs without compromising on efficiency or security.
• Enhanced Customer Service: When document management is integrated with customer service tools, it enables quicker responses to customer inquiries. All necessary data is at the fingertips of your service team, ensuring that customers receive timely and accurate information.

Conclusion

In the intricate web of modern office technology, document management emerges as a cornerstone. Whether it’s ensuring top-tier document security, streamlining workflows, or offering integrated solutions to bridge technological gaps, these systems play a pivotal role in defining a business’s efficiency, security, and overall success. As the digital era continues to evolve, investing in robust document management is not just an option—it’s a necessity for businesses aiming to stay ahead of the curve.

In the contemporary business arena, technology has taken center stage, driving operations and enabling companies to maintain a competitive edge. An effective IT infrastructure is essential for ensuring smooth operations, securing company data, and providing the necessary support for growth and expansion.

However, maintaining an in-house IT department can be a costly affair, especially for small and medium-sized enterprises (SMEs). This has seen many companies, regardless of their size, turning to outsourced IT services as a viable solution.

Outsourcing IT services entails contracting a third-party provider to handle various technology-related tasks. This article explores the multiple benefits your organization can derive from working with Complete Business Systems on outsourcing its IT services.

Cost-Effectiveness:

One of the primary advantages of outsourcing IT services is the significant cost savings it brings. Maintaining an in-house IT department entails hefty expenditures such as salaries, benefits, training, and infrastructure. On the contrary, outsourcing negates the need for such expenses, allowing you to pay only for the services you require. This approach also translates to lower capital expenditure, thus freeing up funds for other crucial business aspects.

Access to Specialized Expertise:

Outsourcing IT services provides access to a vast pool of skilled professionals with specialized expertise in different areas of technology. Our experts are well-versed with the latest technological advancements, ensuring your company stays abreast of essential updates and trends. Their wealth of experience ensures that your business’s IT needs are met efficiently, effectively, and promptly.

Focus on Core Business Operations:

With the ever-increasing competitive pressures, businesses need to concentrate on their core operations to stay ahead. Outsourcing IT services enables organizations to divert their focus and resources towards strategic goals instead of being bogged down by IT-related concerns. This not only boosts productivity but also accelerates the achievement of organizational objectives.

Improved Efficiency and Competitiveness:

Outsourcing IT services facilitates streamlined operations by ensuring that your IT systems are running optimally at all times. The efficiency gained from having a reliable IT infrastructure translates to improved competitiveness as your business can respond faster to market demands and opportunities.

Scalability and Flexibility:

The modern business landscape is dynamic, necessitating a flexible and scalable IT infrastructure. CBS offers scalable solutions that grow with your business, ensuring that you always have the necessary resources to meet your operational demands. This scalability is invaluable, especially for growing businesses that may experience fluctuating needs.

Enhanced Security and Compliance:

Security is a crucial concern for every business, and managing cyber threats requires a concerted effort. CBS is well-equipped with the latest security measures to ensure that your data and systems are protected against myriad threats. Additionally, they can help ensure that your business complies with various regulatory requirements, which is crucial for avoiding hefty fines and legal complications.

Access to Latest Technology:

Technology evolves at a rapid pace, and keeping up can be a daunting task. We invest in the latest technology, tools, and training to remain competitive. By outsourcing, you gain access to these advancements without the associated investment, ensuring that your business remains technologically relevant.

Round-the-clock IT Services Support:

The provision of 24/7 support is another significant benefit of outsourcing IT services. Whenever issues arise, you have a dedicated team ready to resolve them promptly, ensuring minimal downtime and continued business operations.

In conclusion, outsourcing IT services is a pragmatic approach for modern businesses keen on leveraging technology to enhance their operations. The cost savings, access to specialized expertise, improved focus on core operations, enhanced security, and the ability to stay updated with the latest technological advancements are compelling benefits that can drive business growth and success. Engaging with Complete Business Services can propel your organization to new heights, ensuring that you remain competitive in the increasingly digital marketplace.

In today’s digital era, securing data and ensuring business continuity are essential. However, many companies might not be fully aware of the real threats they face and the solutions available to mitigate them. Let’s delve into the insights provided by Complete Business Systems (CBS) to grasp the importance of IT disaster recovery.

The Looming Threats:

1. Natural Disasters: Unpredictable in nature, these can strike anytime, anywhere. The aftermath of a natural calamity can devastate infrastructure, resulting in loss of critical data. The strategy to combat this? Full, reliable backups. CBS emphasizes the significance of geographical redundancies – ensuring that even if the primary data location is compromised, a backup is at the ready in another location.

2. Cyber Crime: The digital world’s pitfalls. Hackers and ransomware attacks are increasingly sophisticated, employing a myriad of tactics such as phishing emails, malicious text messages, and deceptive phone calls. A single error from an employee can result in substantial harm, leaving your business’s network vulnerable.

Why IT Disaster Recovery is Essential:

1. Business Continuity: Any disruption, be it a minor glitch or a major cyber-attack, can interrupt operations. A disaster recovery plan ensures that businesses can continue functioning even during crises.
2. Protecting Business Reputation: Downtimes, data breaches, or loss of client data can severely damage a company’s reputation. An effective disaster recovery plan safeguards not just the data but also the trust that stakeholders place in the business.
3. Financial Impact: Downtimes can result in significant financial losses. Moreover, post-disruption recovery can be expensive if there’s no pre-established plan.
4. Regulatory and Compliance Requirements: Many industries are mandated by law to have certain data protection measures in place. An IT disaster recovery plan can help meet these compliance requirements.

Building an Effective IT Disaster Recovery Plan:

1. Identify Critical Assets: Determine which systems, applications, and data are vital for the business. Knowing what’s critical helps in prioritizing recovery strategies.
2. Designate a Disaster Recovery Team: Assign a dedicated team responsible for executing the disaster recovery plan. Ensure they undergo regular training and are updated on best practices.
3. Data Backup Strategy: Implement regular data backups. Consider using a combination of on-site and cloud-based backups for redundancy. Ensure these backups are tested regularly for integrity.
4. Communication Plan: In case of a disaster, transparent communication is key. Have a clear communication plan outlining who informs stakeholders and how.
5. Test and Update: A disaster recovery plan is not a one-time task. It needs regular testing to identify loopholes and areas of improvement. Moreover, as the business evolves, the plan must be updated to reflect changes in assets and priorities.

Leveraging Professional Expertise:

While understanding the importance of IT disaster recovery is the first step, implementing it effectively might require expertise. Partnering with IT professionals who specialize in disaster recovery can ensure that the business is not just prepared but resilient in the face of unforeseen challenges.

In the digital era, businesses continuously seek innovative technologies to optimize operations, enhance efficiency, and foster growth. One such technology that has revolutionized the business landscape is hosted cloud services.

However, this concept might seem perplexing to many. So let Complete Business Systems (CBS) demystify hosted cloud services and uncover the immense value they can offer your business.

What are Hosted Cloud Services?

Hosted cloud services are IT services provided over the internet, or ‘the cloud.’ Instead of investing in and maintaining physical servers, businesses can lease these services from a cloud provider. This model allows businesses to access and store data, run applications, and utilize various IT resources without the need for on-site hardware or software.

Unraveling the Value of Hosted Cloud Services for Businesses

Cost Efficiency

At CBS, we know traditional IT infrastructure can be costly, with expenses related to hardware purchase, installation, maintenance, and upgrades. However, hosted cloud services operate on a pay-as-you-go model, meaning businesses only pay for the services they use. This model significantly reduces capital expenditure and facilitates predictable operational costs.

Disaster Recovery and Business Continuity

The adverse impact of data loss on businesses cannot be overstated. It can cause significant financial losses, disrupt operations, tarnish brand reputation, and even lead to legal ramifications due to non-compliance with data protection regulations.

In this digital age, data is a company’s lifeblood. As such, hosted cloud services play an indispensable role in preserving the integrity and accessibility of this crucial asset. These services frequently incorporate backup and disaster recovery solutions, adding an essential layer of protection against data loss.

Backup solutions offered by hosted cloud services ensure that data is regularly copied and stored safely in a separate, secure location. This process ensures that in the event of data loss or corruption in the primary storage, your business can quickly retrieve the most recent and uncorrupted version of the data.

Robust Data Security

As a quality hosted cloud service provider, CBS invests heavily in state-of-the-art security measures to protect our client’s data.

These measures often include data backups and redundancy, encrypted data transmission, firewalls, intrusion detection systems, and regular security audits. This level of security is typically more comprehensive than what most small to medium businesses could afford on their own.

Scalability and Flexibility

With hosted cloud services, businesses can quickly scale their IT resources up or down according to their needs. This flexibility allows companies to adapt swiftly to changes in business demands without investing in additional physical infrastructure.

Enhanced Collaboration and Accessibility

Hosted cloud services enable businesses to access data and applications from anywhere, at any time, and from any device with an internet connection. This feature facilitates remote work and enhances collaboration among teams, leading to improved productivity.

Implementing Hosted Cloud Services in Your Business

Transitioning to a hosted cloud service requires careful planning and execution. Here are a few steps to guide you:

1. Assess Your Business Needs: Before implementing hosted cloud services, it’s important to understand your business’s specific needs and objectives. This assessment will guide your decision on which services to adopt, call CBS to get your free assessment.
2. Choose a Reliable Service Provider: CBS can offer robust security measures, provide excellent customer service, and has a proven track record in delivering quality cloud services.
3. Plan for the Transition: Moving your operations to the cloud requires careful planning to minimize disruptions. Fortunately, we can help with that. Work with us to develop a transition plan that suits your business.
4. Train Your Team: Ensure that your team understands how to utilize cloud services effectively. This training might include learning how to access and store data, use cloud-based applications, and adhere to security protocols.

In conclusion, hosted cloud services offer a wealth of benefits to businesses, ranging from cost savings and scalability to enhanced collaboration and robust security.

By understanding and implementing these services, businesses can leverage the power of cloud technology to drive growth and gain a competitive edge in the digital marketplace.

In today’s digitized business landscape, cybersecurity risks have grown in both complexity and frequency. Ranging from data breaches to ransomware attacks, these threats pose significant risks, making cybersecurity a top priority for businesses of all sizes and industries in 2023. A robust, proactive approach to cybersecurity is essential to protect your business assets, and that’s where Managed Service Providers (MSPs) come into the picture.

Understanding the Cybersecurity Landscape

In recent years, cybersecurity risks have evolved far beyond simple viruses or malware. Sophisticated phishing schemes, ransomware attacks, and data breaches have become all too common, potentially causing severe financial and reputational damage to businesses.

In 2023, the cyber threat landscape is more intricate than ever, with the widespread adoption of cloud computing, the Internet of Things (IoT), and remote work structures expanding the potential attack surface. Given this context, a new approach to cybersecurity is needed – one that is proactive, adaptive, and comprehensive.

Enter Managed Service Providers

Managed Service Providers, like Complete Business Systems, are experts that take on the responsibility of managing your company’s IT infrastructure, which includes the critical task of ensuring cybersecurity. MSPs offer a range of services designed to mitigate cybersecurity risks, including network monitoring, vulnerability assessments, patch management, and incident response.

Here’s how MSPs can play a pivotal role in enhancing your business’s cybersecurity in 2023:

1. Continuous Monitoring and Threat Detection: MSPs employ advanced tools and software to continuously monitor your network for any potential threats. This round-the-clock surveillance means that any unusual or suspicious activity can be detected immediately, preventing a full-scale attack.
2. Regular Vulnerability Assessments and Patch Management: To preemptively combat cybersecurity threats, MSPs conduct regular vulnerability assessments to identify any weak points in your system that could be exploited by cybercriminals. Following this, they ensure timely patch management, which involves updating software to rectify any vulnerabilities, an often overlooked yet crucial aspect of cybersecurity.
3. Advanced Cybersecurity Solutions: MSPs leverage cutting-edge cybersecurity technology such as advanced firewalls, intrusion prevention systems (IPS), and end-point protection solutions. They also employ machine learning and AI-driven threat intelligence to anticipate and counteract emerging cyber threats.
4. Incident Response and Recovery: In the event of a breach, MSPs have incident response plans in place to minimize damage and ensure quick recovery. This includes isolating affected systems, identifying the cause of the breach, removing the threat, and restoring data and services.
5. Employee Training: Often, human error can be a significant factor in cybersecurity breaches. MSPs provide regular training and updates to employees about the latest cybersecurity risks and best practices for prevention, such as recognizing phishing attempts and using strong, unique passwords.

The cybersecurity landscape in 2023 calls for businesses to be proactive and resilient. Tackling this complex challenge alone can be overwhelming and distract from core business functions. However, with a trusted MSP at your side, you can navigate the evolving world of cybersecurity risks effectively.

Two giants in the field of business printers and copiers, Ricoh and Savin, are now operated exclusively under the name Ricoh. While this may seem like a wrench thrown into your workflow at first glance, the fortunate reality is that not much will change in the way you operate your business’s workflow or service your printers, copiers, and other office hardware. We’ll walk you through what exactly has changed between the Ricoh and Savin brands, and how you’ll approach using and servicing your devices in the future.

Savin is now Ricoh and What It Means for You

While Savin has been a brand owned by the Ricoh Corporation since the the 1990’s, only very recently has the Savin name been phased out in favor of the more ubiquitous Ricoh name. While Savin and Ricoh have, until now, been distinct despite being owned by the same company, the Ricoh Corporation has moved to unify their brandnames and product lines. The Lanier brand, also owned by the Ricoh Corporation, is being merged with the Ricoh name at this time as well.

This means that, while the Savin name is going to gradually disappear over the coming years or even decades, not much will change regarding your Savin machines and how they operate. All currently supported Savin machines will continue to be supported by Ricoh, just as they have been to this point, and Savin dealers and distributors will continue to sell and lease Savin equipment. Ricoh will also continue to sell OEM parts, refills, accessories, etc. for all currently supported Savin machines, as normal.

At worst, the biggest inconvenience you may face is a change in where you’ll find drivers and downloads for your Savin equipment, or a change in the  webpage from which you buy parts, etc. for your Savin machine direct from the manufacturer. Fortunately, Ricoh’s website will redirect your browser to the new, proper page for these downloads if necessary.

At best, almost nothing will change with your machines or workflow at all. Simply keep using your Savin equipment like normal, and there’s a decent chance you won’t even notice a difference — especially if you partner with an office equipment dealer that handles maintenance and upkeep of your Savin machines for you.

How Do I Service My Current Savin Printer or Copier?

For larger businesses and corporations, your in-house IT department will be able to continue servicing your Savin machines like normal. A few, very minor adjustments within your IT department will be all that’s necessary to keep your workflow running smoothly — dealing mostly with where technicians can now find Savin’s resources, documents and downloads online.

For medium- to smaller-sized businesses, your IT solutions partner will continue to service your Savin equipment like normal. As a licensed Ricoh dealer, Complete Business Systems of Colorado is also a licensed Savin dealer with factory-trained technicians. We continue to distribute and service all Ricoh-supported printers under the Ricoh, Savin and Lanier names. Get in touch with us today if you’re in search of a reliable, trusted IT and business printer and copier partner in the Denver metro area.

Wireless printing has become an essential tool for businesses, making it easier than ever to share and print documents throughout the workspace. However, with this increased convenience comes the potential for issues that can hinder productivity and user experience. In this blog post, we’ll explore four or five prevalent problems that businesses often face when dealing with wireless printing issues, and then reveal the hidden connection that ties these issues together.

Common Wireless Printing Issues for Businesses

1. Connection Difficulties: One of the most frequent challenges businesses encounter when using wireless printers is the inability to establish a stable connection between devices. This issue can arise due to poor network conditions, firewall restrictions, or even printer incompatibility. Users may find themselves struggling to connect to the printer or experiencing dropped connections, leading to frustration and delays in the printing process.
2. Driver and Application Compatibility: Another common issue businesses face is related to printer drivers and application compatibility. Incorrect or outdated drivers can cause poor printer performance or complete failure to print. Furthermore, some users may encounter difficulties when attempting to print from specific applications. These issues can stem from application-specific printing settings or compatibility problems between the printer and the operating system.
3. Limited Customization and Control: Wireless printing technology often lacks the same level of customization and control as traditional print drivers. As a result, businesses may struggle to configure specific settings for print jobs, leading to suboptimal output or even printing errors. This limitation can be particularly frustrating for businesses that require precise control over their printing processes.
4. Security Concerns: Wireless printing can raise security concerns due to the open nature of communication between devices. Unauthorized access to network printers and sensitive documents can become a significant issue for businesses that prioritize data security. Ensuring the proper protection of your network and printer resources is crucial to maintaining the integrity of your business operations.

So, What Do All These Have In Common?

You might be surprised to learn that all these issues (and more) are symptomatic of one overarching issue: Microsoft Web Services for Devices (WSD) – a technology intended to simplify the process of discovering and connecting to printers on a network, but one that many users across the nation find spotty at best, and a workflow-ruining nightmare at worst. While WSD printing offers increased convenience, it can also be the hidden culprit behind many of the issues discussed above.

Connection difficulties, driver and application compatibility issues, limited customization, and security concerns are all problems that can arise when using WSD printing. While not every business using wireless printing will encounter WSD-related issues, it’s important to be aware of the potential connection between these prevalent problems and WSD technology.

Having Issues? Don’t Ditch WSD Quite Yet

But that isn’t to say that WSD can’t be useful if utilized properly. When used to its fullest, and provided you have a team of certified professionals set it up in your office, WSD printing can provide a greatly simplified and streamlined printing experience for everyone in your business.

But WSD can be complicated to set up, given all the different moving parts that all need to come together at once in order to achieve a fully-functioning system. If you suspect that WSD printing might be the cause of your wireless printing woes, consider exploring alternative printing methods or seeking support from IT professionals who are familiar with WSD technology.

In today’s fast-paced business environment, having the right office equipment is essential to ensure smooth and efficient operations. Among the most critical pieces of equipment are office printers and copiers. These devices are indispensable for everyday tasks such as document printing, copying, and scanning. However, with the plethora of options available on the market, selecting the ideal printer or copier for your office can be challenging. This comprehensive guide aims to provide you with essential information to make informed decisions when purchasing office printers and copiers.

Understanding the Types of Office Printers and Copiers

The first step in choosing the right printer or copier is to understand the different types available. Here are the most common types of office printers and copiers:

Inkjet Printers

Inkjet printers use liquid ink to produce high-quality images and text on paper. They are suitable for offices that require occasional printing and have low to moderate print volume needs. Inkjet printers are generally more affordable upfront but may have higher long-term costs due to ink cartridge replacements.

Multifunction Printers (MFPs)

A perfect mid-sized solution for medium- to large-sized offices that need one centralized printing hub with a good degree of printing throughput. Multifunction printers can serve multiple purposes, and can take the place of both many individual office printers and office copiers.

Production Printers

Production printers excel in large and highly demanding office environments, and can produce large numbers of copies in the shortest timeframe available for non-industrial businesses.

All-in-One Printers and Copiers

All-in-one printers and copiers combine printing, copying, scanning, and sometimes faxing capabilities into a single device. These multifunction devices save space and can be more cost-effective than purchasing individual machines for each function. All-in-one devices can be either inkjet or laser-based, depending on your office needs.

Assessing Your Office Printer Needs

Before purchasing a printer or copier, evaluate your office’s specific needs to determine the most suitable device. Consider the following factors:

• Print volume: Estimate the number of pages your office prints or copies per month. Higher print volumes may require a laser printer or copier for better efficiency and lower costs.
• Print quality: Determine the level of print quality your office requires. If you frequently print high-quality images or marketing materials, a color laser printer or high-resolution inkjet printer may be necessary.
• Functionality: Consider whether your office needs additional functions, such as scanning and faxing. If so, an all-in-one device may be the best choice.
• Networking capabilities: In an office setting, the ability to connect multiple users to a single printer or copier is essential. Ensure the device you choose supports networking through Ethernet or Wi-Fi.

Cost Considerations

When purchasing an office printer or copier, it’s crucial to consider both the upfront and long-term costs associated with the device. Keep in mind the following cost factors:

• Initial purchase price: Compare the prices of different devices to find one that fits your budget. However, remember that a lower upfront cost may not always translate to lower long-term costs.
• Cost per page: Calculate the cost per page by considering the price of ink or toner cartridges and the average number of pages they can produce. A lower cost per page is generally more cost-effective for offices with high print volume needs.
• Maintenance and repair: Research the maintenance requirements and potential repair costs for the device you are considering. Some devices may have lower initial costs but higher maintenance and repair expenses over time.
• Energy consumption: Consider the energy efficiency of the device, as more energy-efficient printers and copiers can help reduce your office’s energy bills.

Selecting a Reputable Distributor

When purchasing office printers and copiers, it’s essential to choose a reputable distributor that offers quality products, reliable customer support, and competitive pricing. Look for the following characteristics when selecting a distributor:

• Industry experience: Choose a distributor with a proven track record and extensive experience in the office equipment industry. This ensures that they have the knowledge and expertise to guide you in selecting the best devices for your office.
• Product range: A reputable distributor should offer a wide range of products from leading brands, allowing you to compare and select the most suitable devices for your needs.
• Customer support: Excellent customer service is critical when purchasing office equipment. Opt for a distributor that offers prompt and reliable support, including installation, troubleshooting, and maintenance assistance.
• Warranty and after-sales service: Ensure that the distributor provides a comprehensive warranty and after-sales service for the products they sell. This will give you peace of mind and protect your investment in the long run.

Choosing the right office printer or copier is essential for maintaining an efficient and productive work environment. By understanding the different types of devices, assessing your office’s specific needs, considering cost factors, and selecting a reputable distributor, you can make an informed decision that will meet your office’s printing and copying requirements. With the right office equipment in place, your business will be well-equipped to handle the demands of today’s fast-paced work environment, ensuring success and growth for years to come.

With Complete Business Systems, your copier is more than just a copier. Far from being the single-use tools that they were years or even decades ago, modern copiers come with a whole suite of features and integrations that make your office run smoother, more quickly, and more securely than ever.

We partner with some of the nation’s top brands of business and enterprise copiers, including Ricoh, Kyocera, Savin and more. These OEMs allow us to provide our clients with cloud-based and integration solutions that enable greater flexibility, remote work, and more. Read on to learn more about these innovative new services that we have on offer here at CBS.

Ricoh Smart Integration (Ricoh RSI)

Smart Integration from Ricoh, also known as Ricoh RSI, is a suite a features bundled into each Ricoh Multifunction Copier (MFC) to make it easier to scan, convert, manage and more. It turns your MFC into your office’s document management hub, centralizing all your document management into one place and allowing you to perform time-consuming tasks faster than ever before.

Ever had to scan a scan a paper document, convert it to another format, upload it to the cloud, then email it to others in your office? Long sequences of steps like these eat into your time and the time of others in your business, but with RSI all of this can be automated and completed with just a few taps of a button. Here’s a more complete list of the things RSI can manage for you:

• Print documents directly from your phone
• Scan directly to the cloud
• Implements device-level authentication for increased security
• Native SharePoint integration
• Automatic data extraction
• Numerous workflow-enhancing behind-the-scenes optimizations
• No additional hardware required!

Ricoh RSI is ready for activation on all of our printers here at CBS.

Kyocera Cloud Print & Scan

Kyocera Cloud Print & Scan is Kyocera’s native cloud platform technology that provides document and workflow optimization for small- to medium-sized businesses. Being built for the cloud, it integrates with most major cloud platforms natively and enables users to print and scan from anywhere via their mobile devices. It also bolsters your document security and enhances your business’s printing management capabilities.

Here’s a fuller list of what Kyocera Cloud Print can do:

• Print and scan from your phone or mobile device
• Enhanced security via user authentication
• Manage printing policies and quotas
• Integration with the most popular cloud services: SharePoint, OneDrive, Google Drive, Box.com
• Automatic report generation

We’re pleased to provide Kyocera Cloud Print with all of our Kyocera MFCs and MFPs.

In the world of business technology, a Managed Service Provider, or MSP, is a provider of IT and Cloud-based services to businesses and organizations. The advantages of using an MSP lie within two key factors: flexibility, and scalability. An MSP is flexible in that the services they offer may vary in size and scope, depending on your exact needs, and they are scalable by virtue of being able to grow and shrink in size depending on the circumstances at your company at any given time.

An MSP can prove to be a valuable asset to your company, and can save you considerable time, money, and, most importantly, prevent a lot of headache. Join us as we walk through the key points and benefits of using an MSP for your business.

Why Should I Use an MSP?

One of the key, most crucial benefits of working with an MSP is the ability to outsource your IT tasks and responsibilities to a team of experts. This frees up internal resources and allows businesses to focus on their core competencies, rather than having to devote time and resources to maintaining and troubleshooting their IT infrastructure.

MSPs also offer a high level of expertise and experience, as their teams of certified professionals are well-versed in a variety of technologies and platforms. This means that clients can trust that their IT needs will be handled efficiently and effectively, and that any issues that arise will be quickly and expertly resolved.

Another advantage of working with an MSP is the ability to access a wide range of services and technologies. MSPs often partner with leading technology vendors to offer a variety of products and services, such as cloud-based services, data backup and recovery, and cybersecurity. This allows clients to take advantage of the latest technologies without having to invest in the infrastructure and personnel needed to support them.

Managed service providers also provide proactive monitoring, management and maintenance of IT systems, this helps to prevent downtime and minimize the risk of data breaches. They also provide a comprehensive disaster recovery plan, so in case of a disaster, they can quickly restore the system and minimize the impact of the disaster on the organization.

Save Money, Not Just Time

But the (arguably) biggest benefit of working with an MSP is the savings. It is often more cost-effective for small and medium-sized businesses to outsource IT tasks to an MSP, rather than hiring an internal IT team. MSPs often offer flexible pricing options, including monthly or annual contracts, which can help businesses better manage their IT costs.

In addition, MSPs can also provide customized IT service plans to meet the specific needs of their clients. This can include everything from basic IT support to more advanced services such as data analytics and business intelligence. This flexibility allows businesses to scale their IT services as their needs change over time.

To Wrap Up…

Managed Service Providers (MSPs) offer a wide range of IT services to businesses and organizations, which can include everything from network and server management to software and hardware support. They can provide expertise, experience, and access to the latest technologies, while also providing cost savings and customizable service plans.

By working with an MSP, businesses can outsource IT tasks and responsibilities to a team of experts, freeing up internal resources, and allowing them to focus on their core competencies. Additionally, MSPs can provide proactive monitoring, management, and maintenance of IT systems, as well as comprehensive disaster recovery plans, to minimize the impact of any IT-related issues on the organization.

An MSP may be just what you need to supercharge your tech-based operations and shave excess IT expenses off of your balance sheets. Learn more about Managed IT Services from Complete Business Systems.

Complete Business Systems is a proud partner with Crexendo for business phone systems, commonly called VOIP, virtual PBX or UCaaS. CBS believes the Crexendo business phone system provides the best features and functionality for the cost and we install, customize, support and maintain many of these systems for our clients.

Crexendo VIP is a cutting-edge UCaaS/business phone system that offers numerous benefits over traditional PBX (Private Branch Exchange) systems. If you’re considering upgrading your business phone system, here are some key benefits of choosing Crexendo VIP Cloud:

Scalability

One of the primary advantages of the Crexendo VIP Cloud is its ability to scale up or down as your business grows. With a traditional PBX, you typically have to purchase additional hardware and make updates as your company expands. This can be costly and time-consuming, not to mention the additional labor costs associated with adding and removing hardware.

With the Crexendo VIP Cloud, you can easily add or remove users and features as needed, without the need for additional hardware or a site visit from one of our technicians.

Flexibility

Crexendo VIP Cloud allows you to securely access your phone system from any device, anywhere. This means you can take your business calls on your smartphone, laptop, or desktop computer, making it easy to stay connected and secure no matter where you are. With a traditional PBX, you’re often tied to a specific location or desk phone.

Cost Savings

Crexendo VIP Cloud saves businesses money in the long run. Since there’s no need to purchase and maintain hardware, you’ll save on upfront costs and ongoing maintenance fees and you never have any hardware to replace when it wears out or breaks. Additionally, Complete Business Systems offers flexible pricing plans for Crexendo business phone systems that allow you to pay only for the features and users you need, rather than being locked into a one-size-fits-all plan.

Advanced features

Crexendo VIP Cloud offers a range of advanced features that can improve the efficiency and productivity of your business. These features include video meetings, voicemail-to-email, call forwarding, conference calling, securely transferring calls from a cell phone to a desk phone and much more. With a traditional PBX, you may have to purchase and install additional hardware to access these features.

Easier to Set Up and Maintain

Setting up and maintaining a traditional PBX can be a costly, complex, and time-consuming process. With Crexendo VIP Cloud, it is quick and simple for us to set up and you can manage your phone system online, without the need for hardware installation or ongoing maintenance. This means you can focus on running your business, rather than worrying about your phone system.

In summary, Crexendo VIP Cloud is a powerful and flexible business phone system that offers numerous benefits over traditional PBX systems. With its ability to scale up or down as needed, flexibility to access from any device, cost savings, advanced features, and easy setup and maintenance, Crexendo VIP Cloud is a smart choice for any business looking to upgrade its communication system.

IT security in 2022 is a hot topic. Between big-name ransomware attacks, spear phishing, and rampant data breeches, businesses the nation and world over are now taking a critical look at their own IT security infrastructure. Many are finding holes and shortcomings in their security setups that were oftentimes invisible before, and invisible as these issues may be, they may well pose a big threat to businesses and their data.

But what are these invisible threats? And how can businesses overcome them?

We’ll dive into those questions as we explore the facets of one of IT’s biggest debates — do we, as business owners, prioritize IT security technology or IT security training (otherwise known as IT security awareness training)? While the two may sound similar on the surface level, the strategies, use-cases, and applications of each are very distinct. In this article, we’ll walk you through both IT security technology and training, to help you better decide which is the right call for you and your business.

Assessing Your Business

Before we can dive into analyzing the potential holes in your IT security infrastructure, you need to establish some key facets of your business’s digital makeup.

First, think carefully about your digital infrastructure itself. The specifics can vary a lot from business to business, but the most important factors in your digital infrastructure is its age, size, and complexity.

For instance, how big is your network? How many computers are hooked up to it, is your business a tech-heavy one or is it more pen-and-paper and old-fashioned? Or, how complex would you estimate your network infrastructure is, is it more barebones with only computers and printers connected, or do you have on-site data hosting with terabytes upon terabytes of files? Does your business run exclusively up-to-date software and operating systems, or do your servers still run on decades-old Windows XP or Windows 7? Exact specifications aren’t necessary for this step, just keep a general idea in mind.

Next, assess your employee base and their overall tech-savviness. Naturally, a tech-savvy workforce is going to be much more keen on cyber security protocol than those one that isn’t, so take some mental notes on the technical prowess of your team.

For instance, does your team trend older or younger? Older folks often have a harder time with cyber security protocol and technology in general. Additionally, do you have an IT team on-hand or in-house? If so, how many years of experience does each member have? Do you have a unified email system from Google or Microsoft, or does each employee of yours have their own independent email address?

Assessing the Risks

Now, we’ll contrast what you’ve briefly assessed about your business with some of the most common, most high-risk cyber attacks and security risks. Keep in mind what sort of security practices you and your team are already familiar with, and keep track of those which you or your team aren’t yet familiar with.

• Stolen passwords. Stolen passwords are, in the cyber security world, the oldest trick in the book. A malicious actor obtains one of your employee’s passwords, and uses that authentication to gain access to that individual’s computer, your wider network, a file storage service, or other sensitive resource. Who’s at risk? Stolen passwords area always an immediate threat, but can be mitigated by the use of two-factor authentication, secure and varied passwords, among other methods — business that do not use these are at greater risk of password theft.
• Phishing attacks. For years now, most run-of-the-mill phishing attacks never leave the attacker’s email hosting, or get caught by garden-variety spam filters. But that doesn’t mean the threat is neutralized. Phishing attacks have evolved in recent years, and now manifest in many more ways than simple emails. Between spear phishing, where bad actors target individuals with hyper-customized emails that are extremely convincing, and the rise of phone- and text message-based phishing attacks, they’re more dangerous than ever. Who’s at risk? Phishing attacks pray primarily on those less tech-savvy and those with poor attention to detail. Phishing attacks are often clunky in their grammar and appearance and demand for sensitive info from their victims — info experienced computer users know to never give away to a strange phone number or email address. But in the age of spear phishing, anyone may be vulnerable.
• Ransomware. Ransomware appears on your computer unexpectedly, complete with threatening message and frightening, sometimes morbid veneer that’s designed to scare you into compliance. This breed of malware will encrypt your files, rendering them unusable and unreadable, and will only decrypt them after you pay the (often exorbitantly high) ransom price. Who’s at risk? Ransomware can infiltrate a business in a number of ways, often through a malicious link, phishing attack, or social engineering. Additionally, those without constantly-updated offline or cloud-based data backups can find themselves in a dire situation when hit by a ransomware attack.

Making Your Final Decision

With both the state of your business and of the three most dangerous cyber threats in mind, let’s come to a more final decision. To help close this thought exercise, we’ll ask you a few broad questions and provide solutions to them depending on how you answered. Keep a running tally of points in favor of IT security technology, and points in favor of IT security training.

• Q: How modern and up-to-date is your business’s technological and cyber-infrastructure?
• A: If your systems are aging and getting slow, it may be time for an upgrade and/or security technology to help bolster your defenses — consider this a point for security technology. If not, and your systems are modern and secure, you’d do well to make sure they stay that way.
• Q: How tech-savvy is your employee base?
• A: If yours is a business where many employees are older, have less experience with technology, or that doesn’t demand the use of tech in its day-to-day, take down a point for security training. If it’s mainly staffed by younger and frequent computer users who are comfortable staying secure online, skip this question.
• Q: How much of your data is kept on-site?
• A: Any amount of large- or enterprise-scale data storage needs proper protection, take down a point for security technology if you have it. If you don’t have any mass data storage on-site at your office, skip this question.
• Q: How large is your business’s network? How many employees are hooked up to your network?
• A: Larger companies of dozens to hundreds of employees need proper data protection at that scale, yet the sheer number of employees present means many potential points of failure. Large companies, we recommend, invest in both IT security technology and training.
• Q: Do you hear employees chattering about not being able to remember passwords, or getting hacked? Has your business ever been digitally compromised before?
• A: These are both telltale signs of a need of security training. Those who often forget passwords are more likely to use very weak passwords, or write passwords down on pen and paper or a Word document — all very insecure password practices.
• Q: Have your or your IT team been approached about a strange Amazon charge? Or maybe a strange transaction from Netflix, Hulu, their bank or even the police?
• A: These are all names phishers prefer to operate under. If you’ve heard reports of charges or transactions like these that came out of the blue, it’s a sign you may need to incorporate security training to teach them the surefire signs of a phishing or scamming attack.

If you found yourself answering “yes” to the majority, or perhaps even a couple, of these IT security training or IT security technology questions, it may be time to start looking for one or both of them for your business. Look no further than the experts at CBS if your Colorado business needs any sort of IT training or technology — we’ve been in this business for over 25 years, and we’re certified experts at providing IT security support.

If you’re a business owner, you’re no doubt familiar with all the ins and outs of the taxes involved with your business’s operation. Between finding the right equipment, the logistics of purchasing it, and doing all the necessary bookkeeping, it can be a real hassle – but if you know your stuff, you may find your business qualifies for some nice benefits, hidden deep in US tax code.

Section 179 is one of those benefits. Its inclusion in the US tax code is purpose-designed to incentivize small business owners to invest in themselves and help their businesses run bigger and better. It can be a powerful tool for optimizing your tax payments that too few people actually know about. But in this article, we’ll let you in on Section 179, explain what it is, what qualifies for Section 179, and how it may benefit your business.

What is Section 179?

To put it in simple terms, Section 179 allows small- to medium-sized businesses to write off the entire amount of a business equipment expense as a tax deduction all at once, as opposed to depreciating the asset over a longer period of time.

For smaller businesses, Section 179 allows you to grant yourself a substantially lighter tax burden in one year, instead of a comparatively larger tax burden over the course of many years. This increased tax relief makes it easier for business owners to purchase greater amounts of equipment in a shorter span of time – perfect for new and rapidly-growing businesses.

What Qualifies for Section 179?

Assets that qualify for Section 179 are slightly limited in scope. As the section was designed to give small businesses a boost to their bottom lines, it’s restricted to machinery and equipment that is typically used in a business’s day-to-day operations.

Cars, trucks and other vehicles are one of the most widely-known ways that businesses capitalize on Section 179. However, computers, computer software, furniture, production equipment or other business-critical equipment, and – most importantly for our purposes – office equipment like printers, copiers and more, all qualify for Section 179. 

The asset(s) must also be tangible, something you can physically hold or point to – not a loan repayment, something abstract or symbolic, and so on. 

Section 179 Applies to Business Expenses Only

Items must be business expenses in order to have Section 179 tax deduction eligibility. To qualify, the item(s) in question must be purchased with the intent of being used at a business, and the item(s) must be used for business-related purposes at least 50% of the time. 

Additionally, your deduction’s value is directly tied to how much business vs. personal use it receives. For example: an eligible car, filed as a Section 179 expense, that’s used by a business half the time, and by the business owner for personal use the other half of the time, will only receive a tax deduction equivalent to half the car’s price.

On the flip side, an office printer that’s used by the business 100% of the time will receive a tax deduction on the entire price of the printer.

What Are the Limits of Section 179?

This incentive, being designed for small or medium-sized businesses, has certain limitations in place so that it doesn’t incentivize businesses that are considered too large.

Assets must be considered depreciable in order to qualify for Section 179’s deduction, for example. For many small businesses, most of what gets your business running will likely qualify as a depreciable asset – think automobiles, electronics, furniture and appliances, and other large items that need routine replacement every once in a while.

Additionally, there is an upper limit to what businesses may ask for a Section 179 deduction on. The maximum deduction you can achieve in the 2022 tax year is $1,080,000, which means the maximum amount of equipment expenses must not exceed $2,700,000. This, as previously mentioned, ensures only smaller businesses can reasonably take advantage of this incentive. 

How Section 179 Can Benefit You & Your Business

Designed to allow greater freedom for small businesses to build up their money-making capabilities, this incentive can be a big weight off of your shoulders as a small business owner. Depending on your circumstances, you may find that Section 179 boosts your ability to grow your business, and shift more resources away from paying taxes.

Among the things this incentive allows you to do is building up the capabilities of a new business, revitalizing old equipment of an existing business, expanding into new areas of your field, expanding your business’s infrastructure, and many more.

If your business is in need of new printers, copiers or other business equipment, Section 179 is your ticket to a much cheaper hardware acquisition experience. Get in touch with us at Complete Business Systems of Colorado today to learn more.

disclaimer: CBS does not provide tax, legal or accounting advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal or accounting advice.

The business technology world of today is growing increasingly concerned with the advent of one, particularly devastating type of attack that any business could fall victim to. While many have heard of the traditional “phishing” attack, where an email or direct message poses to be a colleague or legitimate business when it’s in fact a hacker, a similar attack known as “spear phishing” is now responsible for most of the nation’s phishing attacks.

Spear phishing may sound daunting, but it’s by no means an insurmountable problem. As cyber security experts at Complete Business Systems, we’ll run you through what spear phishing is, why it’s so dangerous, and how you can stop them from happening to your business.

What is Spear Phishing?

True to its name, spear phishing is a more innovative, highly-targeted version of traditional phishing. Think of traditional phishing as a sort of “wide net” phishing — the hacker casts a wide net, so to speak, by sending out phishing emails to hundreds, if not thousands of emails at once in the hopes that a few recipients will “bite” and click the malicious link inside.

Traditional phishing is a threat in itself, but it’s grown less insidious over the years. People have grown weary of strange emails sent to their inbox, many such emails even end up in the spam folder or are blocked by 3rd party spam filters. This, however, is exactly why spear phishing is becoming so dangerous.

If traditional phishing uses a metaphorical “wide net” to conduct attacks, spear phishing fittingly uses a spear: one, highly-targeted and highly-effective attack sent to a few people, or even just one person.

Spear phishing emails can appear startlingly realistic and convincing. They may contain the recipient’s first and last name, personal details harvested from their public social media accounts, info relevant to their job or duties, references to their colleagues or friends and family, among other pieces of information.

This is all in addition to a likely hand-made recreation of an email template or style that the recipient is familiar with — it may use one of their co-worker’s or higher-up’s email signatures, or use an email template that painstakingly recreates the look of a Google or Microsoft email.

How Do They Do It?

The main drawback of a traditional phishing attack is its widely-distributed nature. When a hacker sends out thousands of emails at once, they don’t have the time to customize them beyond a few words. Just as long as one employee falls for their hasty, often sloppy email, the hacker considers it a job well done.

This has lulled many in today’s workforce into a false sense of security. They feel that phishing emails will always be easy to spot, and will always have a certain sloppy look or will always have typos.

Spear phishing, by contrast, is much more polished. They capitalize on employees’ false sense of security by sending them a clean, professional-looking email, from a real and authentic email address, that in no way looks like an illegitimate message. A given employee, after glancing at the email and spotting nothing amiss with it, will be likelier to read on without noticing the attack.

Combine that legitimacy with a convincing, highly-customized opener (think, “Hi, [recipient name], I was just talking to [coworker’s name], she and I forgot the password to our new database and she told me you might know it off hand. Could you help us out?”), and that employee is much more likely to click on a link or send over a piece of sensitive information.

Without prior warning and training from a security partner like Complete Business Systems, you may find yourself or someone on your network compromised.

Why is Spear Phishing So Dangerous?

To sum it up, spear phishing preys on our innate desires to be helpful, cooperative and/or productive, right after it disarms us with a nice, convincing coat of paint.

Not all spear phishing attacks come from offshore, either. Right here in the US, business competitors, cyber criminals, and even one’s own personal enemies are all capable of conducting spear phishing attacks. No matter where they come from, however, spear phishing attacks may very well be responsible for your next data breech or digital breaking-and-entering.

How You Can Protect Against Spear Phishing

Beyond the technological solutions, like spam filters and email monitoring programs, the main way to prevent spear phishing attacks to identify the risks within your company, and to go about making sure those risk factors are solved.

These risks most often manifest as individual employees. Those who are less tech-savvy are more likely to fall victim to a well-executed spear phishing attack, as well as those with less experience in online communication.

One of the best ways to go about ensuring all employees are aware of the warning signs of spear phishing, is employee cyber security training. When your business partners up with a firm that conducts this training course, a faux-spear phishing email is sent out to key individuals in your company. The firm will use those individuals’ key information to craft a legitimate-looking email, then will report back which employees, unfortunately, fell for that fake spear phishing email.

This process, also known as a phishing simulation or phishing awareness training, spreads awareness of phishing throughout your company organically. Those who were fooled by the fake spear phishing email will, at the business owner’s discretion, referred to a phishing awareness training session. From there, those employees will be in a much better position to resist and recognize future phishing attacks.

In addition, employees can check the email addresses of emails from outside domains for validity, see if the sender is in their contacts list, and never ignore warnings from their email programs, like Gmail and Outlook, if and when they appear.

On October 1st, Microsoft will be retiring a security protocol that, while considered quite old by today’s security standards, is still an integral piece of many businesses’ workflows. This security protocol, known as ‘basic authentication’ or ‘basic auth,’ is a soon-to-be antiquated method of signing into one’s email account. It lacks many of the security features that modern security provides, like two factor authentication and other critical safeguards.

On October 1st 2022, Microsoft basic authentication will be immediately and permanently discontinued, leaving many automated workflows at risk of malfunctioning. The good news, however, is that there’s still time for you to upgrade your security and prevent workflow disruption and/or unavoidable downtime. In this article, we’ll walk you through what Microsoft basic auth is, why it’s going away, and why and how you should migrate away from it.

What is Microsoft Basic Authentication?

Simply put, Microsoft basic authentication is an old protocol for logging into one’s email and other online services. It’s an aging holdout from the early days of email — instead of a full suite of two-factor authentication, modern encryption and the like, Microsoft basic auth hails from the days when all you needed to sign in was a username and a password.

Basic auth was deemed acceptable back during its heyday, but as security needs grew and hackers became more adept at hacking, most moved on to better security protocols. Today, this legacy authentication method is not only soon to be discontinued, but vulnerable to all sorts of potential attacks from hackers and other data thieves.

One such attack is known as “password spraying,” where an attacker ‘sprays’ hundreds or thousands of the nation’s most popular passwords at every email address on your network, in the hopes that just one of those passwords will unlock just one of those email addresses.

In other words, if one of your employees has “Password12345!” as their password, they’re almost guaranteed to be compromised in the event of a password-spraying attack. Once a hacker does compromise an email, they’ve got their foothold inside your network — and there’s no telling what they’ll do next.

You may currently be using basic authentication in Exchange online, Microsoft’s biggest service that uses basic authentication.

How Do I Know if I’m Using Basic Auth?

Fortunately, Microsoft has made it easy to determine whether or not your business is stuck on basic auth or not.

When logging in to Exchange or other online service from the company, you should see a plain white box with the Microsoft logo in the top left. This box should prompt you for an email, phone number, or Skype username. This is a modern authentication-enabled box, and they all look identical — and that’s by design.

Contrast this with a basic authentication box, which does not have a modern Microsoft logo present anywhere in the login box. It may also present you with a username and password box at the same time — modern authentication does not do this. It instead has you enter in your email/phone/username, then plays a transition, then asks you for your password on that same line.

Why Microsoft Basic Auth is Being Discontinued

As mentioned above, business security needs have evolved significantly since the early days of email. Microsoft recognizes that basic authentication will only continue to degrade and deprecate as time goes on, and so, decades after its introduction, they have finally began the process of discontinuing it. Basic auth is simply not cut out for the future — technology and bad actors have simply become too advanced for it to handle.

Microsoft would also prefer that their users enable their more modern authentication and security features, the aforementioned two factor authentication being the biggest example.

Why You Should Migrate Away From Basic Authentication

Simply put, migrating away from and disabling Microsoft basic auth will not only protect your emails and network, but will prevent the sudden malfunctioning of your business’s automated email workflow.

If your business relies on certain applications that make heavy use of emails, like Quickbooks, Salesforce, Mailchimp and others, those applications’ workflow integrations will likely stop working come October 1st if they use basic auth.

This can potentially cause major disruptions in your workflow and thereby majorly disrupt your business. If, for instance, you are sending out engagement or reminder emails to your client base via Mailchimp or Constant Contact, Microsoft basic auth’s discontinuation will stop all of these emails from going out indefinitely, until you upgrade your security.

Additionally, if you have a website that features an interactive form, and your website uses Microsoft basic auth to send out emails, that form may stop notifying you when someone fills it out. In a worst-case scenario, questions, comments, and leads gathered via that form may be lost if the Microsoft email these forms are being sent to still uses basic auth after October 1st.

How to Upgrade to Modern Authentication

The only way to purge Microsoft basic auth from your network is to sign out of any email, website, application, etc. that still uses it, and to swap it out with Microsoft’s modern equivalent.

While this is a relatively simple process for simple or very small firms, you may find it difficult or confusing if yours is a large business. In those cases, we recommend professional migration help. This way, you can rest assured that your business’s security is up-to-date, and that your workflow will not encounter any sort of downtime or unexpected interruptions.

In the greater Denver area, get in touch with us at Complete Business Systems to upgrade your security now. With decades of experience in business technology, there is no one else more prepared to rid your business of basic authentication than CBS.

Major phone carriers in the United States will no longer support Plain Old Telephony Service (POTS), the traditional copper wire network that has existed since the 1880s.

Knowing this, you may have several questions. Are copper phone lines going away? Are landlines being phased out? Are analog phone lines going away? Are POTS lines no longer supported?

Most carriers no longer need or want to support aging network infrastructure because they have switched to more modern technologies like fiber optics and mobile/cellular.

How will this affect you and your business? Find out everything you need to know by reading this article!

Are Copper Phone Lines Going Away?

Carriers had long complained about having to maintain more and more expensive copper phone lines (and telephone pole infrastructure) for a decreasing number of customers just to comply with their legal obligations to provide “universal service.”

The dominoes will fall even faster once the requirement to support POTS is dropped, with carriers refocusing their efforts away from conventional phone lines and toward more well-liked (and lucrative) services.

Copper phone lines will eventually be completely decommissioned as a result.

Are Landlines Being Phased Out?

Landlines are still in use today.

In the US, there are more than 100 million landlines. Most likely, if you’re reading this, you have one of them.

The largest providers, however—AT&T, Verizon, CenturyLink, and Frontier—have made it clear that they are abandoning traditional landlines in favor of fiber optic cables that are based on the internet and replacing their copper wire infrastructure.

Are Analog Phone Lines Going Away?

Long-standing POTS phone line connections must be phased out completely nationwide by August 2, 2022, according to a rule that the FCC published in August 2019.

That deadline has passed and has resulted in monthly expenses of thousands of dollars for any company still using these old phone lines.

Currently, one line can cost between $65 and $100 per month. That could increase to the thousands after August, with some lines possibly reaching $3,000 per month.

The best course of action is to take immediate action to switch existing POTS lines to a replacement option because nobody wants to be saddled with that phone bill.

Are POTS Lines No Longer Supported?

The short answer? Yes. POTS lines are going away.

A POTS line can be found throughout an organization, and they are currently estimated to cost between $65 and $100 per line.

POTS lines are used for fax machines, ATMs, elevator call boxes, fire alarms, gate and door access, and even HVAC systems, in addition to their obvious use for voice phone calls. These expenses can quickly add up and cause unnecessary stress on any budget.

Be Prepared for a Wireless Future

You began reading with some questions: Are copper phone lines going away? Are landlines being phased out? Are analog phone lines going away? Are POTS lines no longer supported?

Now you know!

Major networks will be permitted to deactivate and/or increase the cost of existing POTS lines starting on August 2, 2022. You can anticipate paying thousands of dollars more to use POTS if you decide to stick with them.

It is therefore time to switch to a solution that complies with the FCC mandate and satisfies the requirements of the digital age.

Check out our phone services at the link to make the switch before it’s too late!